Privacy Policy

Information we collect

When you fill out a form on this site, we collect what you enter:

• Your name
• Your phone number
• Your email address, if you give it
• Your ZIP code
• Details about your project, such as the type of project and your timeline
• Whether you agreed to receive calls and text messages

Information collected automatically

Like most websites, we collect some information automatically when you visit, such as the pages you view, the website or ad that sent you here, your device and browser type, and your IP address.

We use Google Analytics to understand how visitors use the site. We use the Meta pixel and the Meta Conversions API to measure how well our Facebook and Instagram ads work. These tools use cookies and similar technology. When you submit a quote request, we send Meta a scrambled (hashed) copy of your phone number and ZIP code so it can match the request to our ads. Meta cannot read the original values from the hashed copy.

How we use your information

• To contact you about your quote and your project by phone, text message and email
• To schedule and carry out your in-home visit and your project
• To let you know when we start serving your area, if you joined our waitlist
• To improve our website and measure our advertising
• To meet legal requirements

Calls and text messages

If you check the consent box on our form, we may call and text you about your project at the number you gave us, including by automated means. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to any text to opt out. Reply HELP for help.

We do not share, sell or rent your mobile number or SMS consent to any third party for their marketing purposes.

How we share information

We do not sell your personal information. We share it only with:

• Service providers that help us run our business, such as our customer management, phone and text message, analytics and advertising providers. They may use your information only to provide services to us.
• A financing provider, only if you choose to apply for financing.
• Authorities, when the law requires it.

How long we keep information

We keep your information as long as we need it to serve you, to keep business records, and to meet legal requirements. You can ask us to delete it at any time.

Your choices

• Reply STOP to any text message to stop texts.
• Ask us to stop calling you, and we will.
• Ask us what information we have about you, or ask us to correct or delete it, by emailing info@bastionhomeimprovement.com.
• Block or delete cookies in your browser settings. You can also use the Google Analytics opt-out browser add-on and your Facebook ad settings.

Security

We use reasonable safeguards to protect your information. No website or system is completely secure, so we cannot promise that information will never be accessed without permission.

Children

This website is for adults. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this policy. When we do, we will change the effective date at the top of this page.

Contact us

Bastion Home Improvement LLC

Email: info@bastionhomeimprovement.com

Phone: (484) 275-5418